Access and billing troubleshooting

I cannot access the full library

Open Billing and check whether your organization has an active paid subscription. Without one, an account has only trial or evaluation access: the trial is limited to a fixed number of tool calls, and evaluation access covers a small set of specs per day, without certification-scope scoping. If you are waiting to join an existing organization, the administrator must approve your request or send an invitation.

My assistant says the trial or usage limit is reached

The free trial includes a fixed number of tool calls. When they are used up, tools return a limit message and ask you to start a subscription in the SpecMCP web app. An owner or administrator can subscribe from Billing; access resumes immediately once the subscription is active.

I am in the wrong organization

Ask the correct organization’s owner or administrator to invite your company email. Do not share another user’s credentials to work around membership restrictions.

Billing details need to change

An organization owner or administrator can select Manage billing from Billing. Use the billing portal for payment details and subscription changes.

A token still has access after a teammate leaves

Revoke that person’s personal connections from their account where possible. For shared connections, an administrator must revoke and replace the organization token from Team → Shared connections.